This site adopts Directive 2011/83 / EU MORE

THE RIGHT TO WITHDRAW IS EXERCISED ONLY ON MATERIAL PRODUCTS

If you want to return your purchase, you can do so within 14 days of delivery for the objects with a simple E-mail to

CUSTOMER SERVICE

We do not charge extra fees in case of withdrawal.

• The cost of returning the goods is at our charge provided the item has been delivered to the forwarding agent authorized by us for this service. The returned item must be packed and closed in the same packaging in which it was sent.

Refunds

In case of withdrawal by the deadline (see terms and conditions), refund of the entire deal (Price of the item + delivery expenses) shall be credited to you using your same paying system.

If you have used Paypal / Visa / Mastercard payment, we shall use your same method to reimburse you.. If you have arranged for a bank transfer, we shall send a money transfer to your bank within 7 days from the date of withdrawal.

***Custom orders and download orders for VIRTUAL PRODUCTS are non-refundable.

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.